Software Maintenance Service

With software playing such a vital role in our products and our lives it is critical to maintain that software properly.
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Maintenance of existing software is crucial for software product development and can account for over 60% of all development effort and as much as 70% of the software cost. Despite the difficulties and expense, however, effective software maintenance is essential for business success. It not only helps to keep a competitive edge and to assure customer satisfaction, but can also generate revenue and cut operational costs.

SoftServe provides cost effective software maintenance and upgrade services on a long-term basis.

As part of the full software development lifecycle, SoftServe provides cost effective software maintenance and upgrade services so that you can focus your core resources on building the next innovative application once a project is complete. SoftServe's dedicated team will work as a seamless extension of your in-house team to accelerate the product release cycle, migrate an existing solution to a different technology architecture, and deliver customization and integration for specific customers. SoftServe offers three types of software maintenance services (from the "traditional" to "software evolution" types of maintenance):

  • Corrective software maintenance
  • Providing software enhancements to address new markets and provide for unique customer needs
  • Adaptive software maintenance

We believe that successful software requires mature software maintenance methodology and well-defined processes. Therefore, SoftServe adheres to stringent Service Level Agreements (SLAs) and a disciplined approach. Through efficient, predictable, and high-quality software maintenance we deliver important benefits to our clients. These include:

  • Regained control over a complex portfolio of in-house products and solutions
  • Improved software system quality and application stability
  • Reduced maintenance costs and Total Cost of Ownership (TCO)
  • Assured customer satisfaction

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