Software Maintenance
Maintenance of existing software is crucial for software product development and can account for over 60 percent of all development effort and as much as 70 percent of the software cost. Despite the difficulties and expense, however, effective maintenance is essential for business success. It not only helps to keep a competitive edge and to assure customer satisfaction, but can also generate revenue and cut operational costs.
As part of the full software development lifecycle, SoftServe provides cost effective software maintenance and upgrade services on a long–term basis, so that clients can focus their core resources on building the next innovative application once a project is complete. SoftServe dedicated teams will work as a seamless extension of your in–house team to accelerate product release cycle, migrate an existing solution to different technology architecture, and deliver customization and integration to specific customers.
SoftServe offers three types of Software Maintenance Services (from the so–called “traditional” to “software evolution” types of maintenance):
- Corrective maintenance
- Potential to develop new markets and reach unique customer needs
- Adaptive maintenance
- Perfective maintenance
We believe that successful software requires mature software maintenance methodology and well–defined processes. Therefore, SoftServe adheres to stringent Service Level Agreements (SLAs) and high quality disciplined approach. Through efficient, predictable, and high quality software maintenance we deliver important benefits to our clients. These include:
- Regained control over complex portfolio of in–house products and solutions
- Improved software system quality and application stability
- Reduced maintenance costs and the Total Cost of Ownership (TCO)
- Assured customer satisfaction with new and repeat sales