Software User Experience

For successful products, it’s best to incorporate intended users into your product design and development process.

In developing most technology products, a great deal of emphasis is placed on making sure the product works correctly. Software is debugged, hardware is methodically checked and project managers, developers, and testers work tirelessly to make sure everything possible is done to ensure that the product functions as designed. However, your business' bottom line is measured by how well it serves your customers user experience and the value they perceive from their experience.

It is ironic that for all the intricate systems and processes that ensure the technology works as intended, testing actual software user experience is often an afterthought. If completed, it’s usually too late in the product cycle to be of use. This is where SoftServe can help. We have worked side by side with many clients to enhance their software usability. Let us show you how!

The bottom line of your business is measured by how well it serves your customers and the value they perceive from their experience.

UX Design Approach

With more than 2,500 successful software development projects completed for over 150 companies worldwide, SoftServe has extensive expertise in software usability and user experience. SoftServe's Convergent User Experience (UX) Design™ service starts with a comprehensive software usability evaluation by assessing application strengths and weaknesses in:

Human-Centered Design

To include software user experience with navigation, search, accessibility and color schemes, based on recognized best practices for maximizing clarity and control.

Activity-Centered Design

To reduce the number of users, objects, and steps necessary to complete each website or application activity.

Technology-Centered Design

To determine technologies and features that will maximize application success, we focus on application limitations, feasibility, flexibility, and adaptability.

Convergent UX™ Design

The end result is a Convergent UX™ Design that recommends proven, targeted measures for improving software usability and creating a positive user experience.

What We Deliver to Maximize Software User Experience

  • Project Scope
  • Heuristic Evaluation
  • User Testing Analysis
  • Usability Assessment Report
  • Design Strategies
  • Competitor Comparison Report
  • Product Roadmap & Innovations Report