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functional offices

Each office is responsible for developing competencies and your professional growth

Your competence area

Our company cares not only about the external, but also about the internal comfort and all-round development of its employees. For this reason, as well as the usual hierarchical structure with line management, we also use a matrix structure at SoftServe.

  • Business Analysis Office is a cross-company structure that serves as a center of excellence for all business analysis professionals and candidates. Our mission is to provide valuable services to clients, bring business analysis excellence to projects, develop business analysis skills and expertise, and build communities.

  • Our Centers of Excellence ensure that we deliver a consistent premium experience for our clients. They focus on client experience, process and practice organization, project and service applicability, and employee expectations. This comprehensive approach establishes straightforward goals and objectives through delivery excellence, client empathy, and proactive innovation.

  • This office establishes and consolidates the best market processes, methods, and tools, as well as provides guidance on how to ensure if the right product is defined and developed for the right market, alongside on-demand Product Management services. Also, PdMO focuses on growing best in class Product Management capabilities empowering local communities of Product Managers across our global offices and contributing to the Product Management Community growth.

  • The Project Management Office (PMO) ensures delivery excellence by combining experience, people, processes, and tools. The PMO unites all Project Managers and Delivery Leaders across SoftServe. It supports our associates by incorporating and rolling out project management standards, principles, and methodologies. The PMO gives coherence to organizational life by running projects and programs in a repeatable and standardized way.

  • SoftServe's in-house QMO consolidates testing best practices based on industry standards and hundreds of implemented projects. Growing expert networks and developing Quality Control, Test Automation and Software Engineering in Test competencies, this office makes sure SoftServe is capable of providing valuable software testing services.

  • Our R&D team is involved in the development of competence in new and innovative technologies within the company. It drives a series of mini-conferences and events, where team members share experience with the employees of the company. It also carries out research on the most interesting and popular topics in the field of IT and business.

  • This functional office cares for all company’s developers and top professionals who have achieved particular excellence in software development and became technical advisors in the world of business regardless of what department they work for. This structural unit encourages their professional growth and provides comfortable working conditions.

  • TCO is all about innovation, motivation, and coordination in terms of developing end-user assistance of the highest quality by dedicated Technical Communicators, Writers, and Editors. We believe that the purposeful and accurate user assistance ensures success of user experience and the best use of software products.