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Our client needed guidance in managing product teams and creating strategic product roadmaps to achieve common business goals.
Our client approached SoftServe with a request to develop a performance testing framework that could easily be expanded for future performance testing initiatives.
To reduce the required human interaction and provide a consistent customer experience, our client sought to implement a digital survey solution.
Our client was looking to capitalize on the thousands of positive customer experiences it facilitates on a daily basis through its Customer Care and National Inside Sales (NIS) teams.
The main issue that our client’s web portal faced was that it was not adapted for mobile devices and its UX did not align with the latest trends.
SoftServe analyzed our client’s business challenges and developed a Smart Price Calculator to calculate the ’right’ and competitive quote for every particular customer, whether B2B or B2C.
Our client developed a system to help users estimate bid cost and make a decision about its pricing.
SoftServe’s main objective was to determine whether machine learning could be utilized to develop an algorithm model to predict the potential or imminent failure of a valve.
RWS recognized the need to differentiate and further establish their position by connecting and enhancing the customer experience across channels and devices using Sitecore.
The goal was to assess whether it was possible to implement a digitized To-Be process based on a Salesforce platform for all its entities worldwide.