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Case Study

Product Team Management Roadmap for Travel Industry Catering and Retail Leader

Our client needed guidance in managing product teams and creating strategic product roadmaps to achieve common business goals.

Case Study

Performance Testing for Leading Smart Home Technology Provider

Our client approached SoftServe with a request to develop a performance testing framework that could easily be expanded for future performance testing initiatives.

Case Study

Digital Survey for a Leading Smart Home Technology Provider

To reduce the required human interaction and provide a consistent customer experience, our client sought to implement a digital survey solution.

Case Study

Referral Service Solution Drives Positive Customer Experiences for Smart Home Technology Provider

Our client was looking to capitalize on the thousands of positive customer experiences it facilitates on a daily basis through its Customer Care and National Inside Sales (NIS) teams.

Case Study

Optimization of Health Product Provider’s Mobile App Platform for Enhanced UX

The main issue that our client’s web portal faced was that it was not adapted for mobile devices and its UX did not align with the latest trends.

Case Study

Machine Learning Smart Price Calculator Solves Pricing Challenges

SoftServe analyzed our client’s business challenges and developed a Smart Price Calculator to calculate the ’right’ and competitive quote for every particular customer, whether B2B or B2C.

Case Study

Performance Testing for End-to-End IT Services Company

Our client developed a system to help users estimate bid cost and make a decision about its pricing.

Case Study

Machine Learning Increases Oil Rig Uptime By Predicting Valve Failures

SoftServe’s main objective was to determine whether machine learning could be utilized to develop an algorithm model to predict the potential or imminent failure of a valve.

Case Study

Resorts World Sentosa Singapore Creates a Unified Hospitality and Entertainment Customer Experience Solution Using Sitecore

RWS recognized the need to differentiate and further establish their position by connecting and enhancing the customer experience across channels and devices using Sitecore.

Case Study

Consumer Relationship Transformation and Lightning Upgrade for Pediatric Nutrition Leader

The goal was to assess whether it was possible to implement a digitized To-Be process based on a Salesforce platform for all its entities worldwide.

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