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AI & Machine Learning

AI and ML allow businesses to operate quickly, efficiently, and with higher impact—all at scale. They enable managers to tackle multi-dimensional problems that require a non-traditional approach. Costs can be optimized through robotics process automation. They can enable new business models by automating tasks through computer vision, natural language processing, and speech recognition. AI and ML automate system operations, monitor business efficiency, speed fraud detection, and more.

Artificial Intelligence

Every business strives to be smarter, faster, cost efficient, and ultimately, more competitive. AI enables organizations to realize these possibilities and benefit from mining of useful, actionable information from volumes of data, regardless of source or form.


  • Easily consume unlimited amounts of data with timely analysis and assessment.
  • Identify, process, and create data based on predictive analytics.
  • Increase customer loyalty and lifetime value by providing personalized experience and recommendations.
  • Identify and eliminate redundant processes, expertly managing time and resources.

Intelligent Automation

Take information processing to the next level with intelligent automation. Sift through mountains of big data to cut costs and decrease natural human error. Save thousands of manual hours through applied automation. Handle complex information processing and management, all at scale.


  • Drastically reduce operational costs and increasing work efficiency.
  • 24/7/365 data management and processing with minimal downtime.
  • Differentiate the business with informed, tailored features and experiences.
  • Predict failures, errors or fraud, to take proactive actions in seconds.

Advanced Analytics

AI affords businesses immediate and actionable information to realize the true value of data analysis—increased profitability, productivity, and cost savings. Using the best data science, data wrangling, data mining, and anomaly detection applications, SoftServe’s advanced analytics professionals work to increase business revenue and optimize existing technology to create a lasting competitive advantage.


  • Use data-driven insights to identify brand misconceptions, and any vulnerabilities (i.e. fraud detection).
  • Forecast future trends and unseen opportunities for growth and competitive edge.
  • Optimize costs by minimizing the dependency on rare subject domain expertise.

Our expertise

Planning and implementing intelligent automation requires advanced engineering, high ethical standards, and flawless execution—all of which are SoftServe’s areas of expertise. We will tailor the right solution to achieve business success and execute with professional precision.

  1. 01Best-in-class Service

    • Dedicated big data, AI, IoT, and enterprise assessment teams
    • Dozens of architects, data scientists, and AI experts
    • Best big data team in Eastern Europe as validated by Cloudera
    • 100+ successfully completed projects for multinational companies like Deutsche Bank, Cisco, IBM, E&Y, Bayer, and more

  2. 02Get Innovation Done

    • Proof of Concept (PoC) on select use cases
    • Delivery on tailored implementation plan
    • Full integration into core systems and platforms

  1. Engineering Services

    Technology opens new doors to customer intimacy, product innovation, and revenue streams. Yet with all the promise of new technologies and their applications, without proper management, technology is just another source of overhead.

  2. Cloud & DevOps

    Cloud adoption is imperative to remain relevant and competitive. DevOps improves efficiency, reduces development lifecycles, and speeds time to market. Combine these workflows to facilitate a seismic change in the cloud development approach.

  3. Big Data & Analytics

    Big data is the centerpiece for digital business transformation—making customer interaction more impactful and answering critical business questions, highlighting areas for cost efficiency and opportunities for growth. Harness the power of big data.

  4. AI & ML

    Processes and operations are becoming smarter, affording businesses the ability to increase both productivity and efficiency. Artificial intelligence (AI), and machine learning (ML) make technology smarter and harder working. Operate with higher impact—at scale.

  5. IoT

    The internet of things (IoT) is changing the way the world interacts with itself. Capitalize on IoT by investing in application solutions and connected products that enable disruptive, relevant, and frictionless user engagements.

  6. Experience Design

    Bringing a service or product to market starts with an understanding of human experience—the customer experience. What gets their attention? What motivates continuous engagement? What inspires loyalty? Success lies in creating desirable, useful—and sustainable—experiences.

  7. Cybersecurity

    Digital attacks are increasing in sophistication and it is not enough to simply have a static, reactive, security system in place. Keeping ahead of threats requires proactive monitoring system, business customization, dynamic processes and constant vigilance.

  8. Experience Platforms

    Consumers demand special and consistent attention from brands, in every facet of their life. Leverage experience platforms to understand the needs of customers and nurture each relationship with interactions customized to context and journey stage—at scale.

  9. Extended Reality (XR)

    Virtual reality (VR), augmented reality (AR), and mixed reality (MR) technologies have moved beyond futuristic entertainment and into business-critical applications. Understand context, monitor physiology, and motivate users to address specific business challenges.