Guillaume’s recent stories
Guidelines for Experience Design Success in Financial Services
Moving from a product-centric to a customer-centric approach allows financial services companies to create compelling customer experiences, services and products.
Collaboration Redefines Customer-Centricity in Banking
Strategic alliances between banks and FinTechs bring innovation.
2019 Trends: Financial Services Firms Shift Focus to Collaboration
Customer experience, big data, blockchain, and collaboration for FinTech success.
Why Invest in DLT?
DLT and blockchain are everywhere, but why invest in it for your business?
Different Types of DLT
It’s not just for cryptocurrencies—see the different kinds of DLT.
Things to Consider Before Investing in DLT
Want to incorporate DLT or blockchain into your business but are unsure how or what the value is?
Tailoring Your Bank to the 2018 Customer
As banks become more digital, is your company appealing to the modern customer?
For Banks, Going Digital to Drive Customer Engagement
Banks are constricted by regulations and legacy processes; going digital means more human interactions.