'Inflection Point' as Finance Firms Poised to Invest to Improve Customer Experience
New survey shows banks and insurers are poised to prioritize IT investment in customer experience capabilities
4 min readDevelop a successful omnichannel strategy for banking
Learn how omnichannel bridges the gap between digital and personal services to meet changing customer demands
11 min readBuilding an Insights Ecosystem: Part 2. Experience Design
An interview by Jason Rowe & Justina Velykholova with Snizhana Bezhnar and Andrii Rusakov, Experience Design
4 min readCommercializing technology: E-Textures success journey
Learn about E-Textures, discover the experience this technology creates, and its commercialization path
5 min readFive UX Design Trends to Watch in 2022
From architecting the metaverse design thinking, motionless designs, to how remote collaboration is changing the UX design landscape, we have gathered our top five UX design trends you that should keep an eye out for in 2022.
8 min readDesign Thinking Methodology
Design Thinking celebrates ingenuity and progress, and at SoftServe we have adapted the guiding principles into a framework that works for our demanding software development projects.
4 min readThe Critical Standard for Design Thinking
Delivering remarkable experiences requires thoughtful experience design (XD)—driven by a human-centric, solution-based approach to solving problems.
5 min readGuidelines for Experience Design Success in Financial Services
Moving from a product-centric to a customer-centric approach allows financial services companies to create compelling customer experiences, services and products.
3 min readSoftServe Proud Feature of ATX Design Week
As part of the week’s activities, SoftServe participated in an office tour, where we were able to showcase our Austin office, how we work, and what we’ve been working on.
1 min readTalk It Out: The Power of Voice Technology
Discover the rise of voice search and conversational commerce.
2 min read