Our Client
EVPassport is a B2B EV charging platform serving property owners, fleet managers, and hospitality operators nationwide.
How EVPassport Built a Platform the Electric Vehicle Industry Actually Demands and Reduced Infrastructure Costs 54%
When an electric vehicle (EV) charging session fails, the impact is immediate and personal. Drivers miss meetings. Fleet vehicles can’t complete routes. Hotel guests start road trips on empty batteries. For EVPassport — a business-to-business (B2B) end-to-end EV charging platform serving property owners, fleet managers, and hospitality operators — minimizing those moments is what drives every engineering and platform decision.
Their near-term target was 20,000 chargers; their horizon, 100,000. Reaching that vision meant evolving the platform they had built. This is how EVPassport did it.
The Problem
A Platform Ready to Scale to the Next Level
EVPassport entered the market with a clear value proposition: give property owners, fleet operators, and hospitality brands a single platform to manage EV charging at scale. The product vision was strong. Commercial traction was real. As the company scaled rapidly, the platform they had built needed to evolve to meet the demands of rapid growth.
Inside engineering, the team had built a platform well-suited to early-stage growth — but the architecture needed to mature alongside the business. The backend relied on polling cycles that created scaling constraints. Critical services lacked the failover redundancy that enterprise-grade uptime requires. Test coverage sat below the 70–80% threshold that production systems at scale typically target. Institutional knowledge carried much of the operational memory — a common pattern at startup speed that creates risk as teams and complexity grow.
Backlog ownership needed more structure. QA processes needed more rigor. The engineering team found much of its capacity absorbed by maintenance work, leaving limited runway for the product investment the business needed to accelerate.
Security represented another area ready for maturation. Web Application Firewalls (WAF) had not yet been deployed. External penetration testing had not been part of the roadmap. System and Organization Controls 2 (SOC 2) documentation was in early stages — and for enterprise buyers, a documented compliance posture is often the deciding factor in whether a procurement conversation moves forward.
The platform EVPassport had built carried them to this point. Now the moment called for evolving it to match the scale the market was demanding.
