Overview
SailPoint, a leader in identity security for the modern enterprise, harnesses artificial intelligence (AI) and machine learning (ML) to automate access management and control. With more than 1,000 employees and operations throughout the United States and United Kingdom, SailPoint delivers sophisticated identity solutions that seamlessly integrate with existing systems and cater to the scale and needs of complex enterprises. Despite the organization’s advanced capabilities, SailPoint faced significant challenges in showing the versatility and integration capabilities of its products due to limitations in its demo platform.
Challenges
SailPoint's ambition to provide bespoke demos that highlight the organization’s product integrations with third-party tools like Active Directory, CyberArk, and SAP was hindered by its outdated platform. The platform was costly and difficult to manage and extend and significantly limited SailPoint’s ability to experiment and integrate with potential third-party products. This limitation increased its go-to-market time and affected the business's ability to efficiently meet demand.
Planning
Recognizing these challenges, SailPoint worked with SoftServe, one of its long-term IT partners, to achieve several specific goals through this collaboration, including:
- Design and develop a user-friendly user interface (UI) for demo environment requests.
- Migrate existing environment component images to AWS.
- Refactor the minimum viable product (MVP) to support a wider range of demo environments.
- Implement a flexible automation framework.
- Prioritize agility, best development practices, and adherence to the AWS WellArchitected Framework.
