Often companies like SoftServe, have multiple staffing tools in place for different functions within the hiring process. In SoftServe’s case, resource information dashboard (RID) was used for internal candidates, recruitment automation system (RAS) was for potential candidates from SoftServe’s IT Academy (ITA), workforce management system (WMS) was used for external candidates for non-delivery vacancies, My Career was used for potential ITA student candidates, and expertise search identified the best internal or external candidate for a particular position.
In many cases, the staffing tools do not have the appropriate level of usability and quality, end-users cannot do the required job due to security restrictions, vendors do not provide the necessary support, and users lack technical and design expertise.
The SoftServe team, in order to support the company’s strategy of growing by three times over the next three years, needed to accelerate its staffing process to:
Small releases (up to 2 weeks)
