Our client is a young entrepreneur and fashion designer with a social media following of 200K+.
Followers are great, but how do you convert a loyal online fanbase into real-life buyers?
SoftServe’s answer was to create a cutting edge and engaging customer experience that delivered:
- A scalable, omni-channel platform with an easy-to-use interface that scales with business growth
- Reduced costs for operations and order fulfillment
- Cross-channel analytics to gain customer insight
- A world-class customer shopping experience
The SoftServe team opened new retail channels that enabled the conversion of social media followers to buyers:
- Ecommerce (website)
- Mobile commerce (mobile app)
- Social – Facebook store
- Mobile POS
SoftServe also upgraded the client’s ecommerce platform to streamline operations, reduce order fulfillment costs, and enable analytics for:
- Order and inventory management
- Payment processing
- Shipping and returns tracking
- BI & Analytics
LET’S TALK about how SoftServe can integrate your existing systems to save time and deliver exceptional product demonstrations.
