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Castle Connolly Modernizes Subscription Billing with Stripe in 3 Months

Healthcare & Life Sciences
API Management & Integrations
Operational Efficiency

Our Client

  • Castle Connolly is a healthcare organization that identifies top physicians through a rigorous peer nomination and review process. Its network spans all 50 states and major medical specialties, recognizing more than 72,000 physicians across the U.S.

  • Industry: Healthcare
  • Service: System integration
  • PAN data and subscription migration to Stripe

Challenges

Castle Connolly managed its subscription and payment data in a legacy billing system, requiring significant manual work from its billing team. Its existing setup was not connected to Salesforce and Stripe.

Goals

  • Move subscriptions to Stripe without losing or changing critical billing data
  • Avoid payment disruption during the move
  • Protect sensitive customer payment information throughout the migration
  • Lay the groundwork for automated invoicing between Salesforce and Stripe

In the client’s words

Everything with our migration to Stripe went smoothly. There was clear communication from the SoftServe team. Their technical team helped us navigate between multiple partners, translating the technical language and staying patient when we ran into roadblocks. We felt the entire time like we were in good hands, and the migration successfully happened in the proposed time frame! We will definitely return to our partnership with SoftServe for future projects.
Finance team leader
Castle Connolly

Value

Castle Connolly modernized its subscription billing in three months without disrupting payments, while creating a foundation for future automation.

SoftServe and Stripe

Since 2021, SoftServe and Stripe have helped businesses simplify payments, modernize financial infrastructure, and scale digital commerce and embedded finance.

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