SoftServe partnering with Episerver

SoftServe and Episerver provide an end-to-end solution for customer-centric experiences, best-in-class content management, robust commerce, and advanced personalization.
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Our DXP team empowers enterprises to realize the full potential of Episerver:

  • 01
    Best-in-class content management

    Episerver Content Cloud offers advanced CMS with tools to quickly create new pages and experiences. Ensure faster content publishing cycles thorough easy drag-and-drop authoring, smart media management, enterprise search, and navigation. Tailor customer-centric experiences powered by content personalization with AI, A/B testing, and advanced analytics.
  • 02
    Complete digital commerce suite

Tangible benefits

We guide clients to take the right strategic approach and implement suitable technologies to drive customer-centric experiences:
Boosting marketing ROI

Boosting marketing ROI

Increasing revenue

Increasing revenue

Reinforcing productivity of marketing teams

Reinforcing productivity of marketing teams

Maximizing customer lifetime value (CLV)

Maximizing customer lifetime value (CLV)

Our implementation cycle

Our expertise lies in strategic consultancy and vision as well as excellence in software development:
  • 01Strategy definition

    • Digital maturity assessment
    • CX strategy and KPI benchmarks definition
    • Mapping CX goals and drivers to technical requirements
    • Go-to-market strategy roadmap
  • 02Implementation

    • Scalable cloud-based Episerver solutions
    • Fault tolerant Episerver solutions with on-premise deployment
    • Technical health checks for existing Episerver implementations
    • Integrated customer-centric platform solutions
  • 03Post-implementation

    • Episerver enablement trainings
    • CX strategy operations
    • Continuous solution maintenance and 24/7 support
    • CX optimization and improvements
    • Episerver versions upgrades and migrations

Our Episerver Expertise

  • Product offerings
  • CX
  • Technical competence
  • System integrations
    • Episerver Content Cloud
    • Episerver Commerce Cloud
    • Persona definition based on audience analysis and segmentation
    • Customer journey mapping
    • Personalization strategy
    • Omni-channel marketing automation and campaign management
    • Multisite management
    • Analytics and tracking
    • A/B testing and content optimization
    • Multisite, multi-market and multi-language content management solutions
    • Ecommerce catalog migrations and product management
    • Episerver Forms
    • Episerver Search & Navigation
    • Episerver Personalization for content and product recommendations
    • Coupled, decoupled or headless architecture approach depending on business requirements
    • Availability and scalability through CI/CD based infrastructure
    • Marketing automation (MA)
    • Customer Relationship Management (CRM)
    • Enterprise Resource Planning (ERP)
    • Product Information Management (PIM)

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