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© Copyright 2026 SoftServe Inc.

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Optimizely Services

Power AI-first marketing with Optimizely digital experience platform

~40%

Faster time-to-value with agentic migration vs. manual re-platforming

~70%

Faster digital innovation as AI agents take over routine marketing workflows

~50%

Faster AI adoption as governance and change management turn pilots into daily operating practice

Voice of Partnership

Alex Atzberger

Alex Atzberger

CEO

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We're in a moment where AI isn't just helping marketers do more. It's changing how marketing gets done. Together with SoftServe, we're helping enterprises rethink what's possible through AI engineering, agentic marketing, and Optimizely Agent Platform. SoftServe's decision to power its own digital experience on Optimizely reflects the strength of our partnership and our shared focus on helping marketers innovate faster, personalize at scale, and deliver measurable business outcomes.

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SoftServe's AI-First Marketing Ecosystem Powered by Optimizely

SoftServe's AI-First Marketing Ecosystem Powered by Optimizely
Arturo Peña

Arturo Peña

Chief Marketing Officer

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The future of marketing belongs to organizations that combine creativity, data, and AI without adding complexity. Optimizely digital experience platform gives us the platform to embed AI across the marketing lifecycle, from content to personalization.

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SoftServe’s Optimizely Credentials

As an Optimizely certified partner, we bring shared vision, intelligent marketing, and proven delivery.

Optimizely Platinum Solution Partner

SoftServe holds Optimizely's highest partnership tier, earned through enterprise delivery, AI innovation, and joint go-to-market investment. 

Enabling the Agentic Enterprise

We design AI capabilities, including Optimizely Opal implementation, that let marketing organizations move faster and operate with less manual oversight.

CMS Migrations at the Speed of Light

Optimizely SaaS CMS expertise, combined with AI-assisted delivery, cuts implementation timelines and speeds up digital innovation.

Our Expertise

AI-First Marketing

We combine AI-powered content operations with autonomous workflows, helping your teams deliver personalization services at scale and move faster from idea to execution across every channel.

Enterprise CMS Modernization

We design and deliver enterprise CMS services that run global digital ecosystems, from a handful of sites to thousands, using AI-assisted migration, proven delivery accelerators, and platform expertise that reduces risk at scale.

Optimizely DXP services

As an Optimizely development partner, we pair AI-native engineering with modern SaaS platforms to shorten the distance between decision and delivery. New features and experiences reach customers faster, with fewer handoffs, less rework, and stronger alignment between engineering and business priorities.

Optimizely Personalization and Experimentation Services

AI-driven personalization and continuous experimentation raise engagement and conversion at every touchpoint. Testing frameworks turn every insight into a measurable result, so teams know what's working and can double down on it faster.

Enterprise Content and Digital Operations

Intelligent content management, AI-assisted content creation, governance, localization, and omnichannel publishing work together as one system. This keeps large content operations consistent, compliant, and fast to scale, even as content volume and channels multiply.

Enterprise AI Enablement

Governance, change management, and executive alignment turn AI from a technology initiative into a business capability. Teams trust it, adopt it into daily work, and rely on it the same way they rely on any other core system.
Your stack has a hidden cost in pipeline
Watch a marketer build directly in Optimizely Data Platform (ODP), without a ticket.
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Our Partners at SoftServe

Georgi Bilyukov

Georgi Bilyukov

AVP, DXP & eCommerce, SoftServe

We're entering an era where digital experiences evolve from being managed to becoming intelligent, autonomous systems. AI-driven experiences will redefine how brands acquire, engage, and retain customers by continuously adapting to customer behavior and business goals. Optimizely is building the platform for that future, and together, we're helping enterprises realize it today.

Adam Seabridge

Adam Seabridge

Senior DXP Architect, SoftServe

What makes Optimizely different from an architecture standpoint is that Opal isn't bolted on, it's the same agent layer we use to run schema setup, content ops, and personalization logic underneath our own site. We built that layer once, as a reusable pattern, and it's become the foundation for a growing portfolio of agentic accelerators and pipelines across our Optimizely practice. Every new use case we build on Opal compounds on what came before it, and that's the shift we expect across the industry - marketing teams stop thinking in one-off campaigns and start thinking in agentic workflows that get smarter with every run.

Our Offers

AI-First Marketing Maturity Assessment

AI-First Marketing Maturity Assessment

Measure your marketing organization's AI maturity, identify high-impact opportunities, and get a roadmap for enterprise AI adoption.

CRO Transformation Assessment

CRO Transformation Assessment

We assess your customer experience capabilities to build a prioritized roadmap, business case, implementation plan, and operating model — backed by Optimizely personalization and experimentation services for continuous optimization.

Agentic CMS Migration Assessment

Agentic CMS Migration Assessment

Evaluate your CMS landscape, migration complexity, and AI acceleration opportunities to receive a tailored modernization roadmap, implementation timeline, budget estimate, and business case for building an AI-first digital platform.

Digital Innovation as a Service

Digital Innovation as a Service

Replace large upfront investments with a subscription-based engagement that combines implementation, Optimizely managed services, AI innovation, optimization, and continuous platform evolution into a single predictable monthly investment.

Our Insights

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AI Reopens Who Gets to Operate Your Platform

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Opal Cuts ODP Schema Setup From Hours to Minutes Without a Developer

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Generic agentic AI

Generative and Agentic AI Trends for 2026

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The Economics of AI: Cost Dynamics and New Value Streams

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AI Embodied

Humanoids: AI Embodied in Physical Form

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white paper

Cloud Modernization: The AI Catalyst No One Can Ignore

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guide

AI and the Cost of Certainty

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