Rich’s recent stories
Payers Pave the Consumer Path
Delivering a positive experience at each step of the member journey.
Four Health Innovation Challenges
And how to overcome them
Software Accelerators for Patient-Centric Healthcare
Accelerators allow healthcare companies to optimize test subject acceptance workflows, surveys, forms, and data requirement evaluations.
Increasing Response Rates Through Intuitive Surveys
Increasing survey submission rates by participants through experience design.
The Future of EHR Differentiation
Why electronic health record (EHR) vendors should prepare for pharmacogenetics.
A Personalized Approach to Medicine? Yes, Please.
The healthcare revolution to medicate by individual genetics has begun.
Here’s to Your (Data) Health
How blockchain plays a (de)central role to transforming data in healthcare.
Healthcare Trends 2019: More Connected and More Converged
Trends in 2018 will evolve at the pace of rapid change for digital healthcare
Be Smart About Healthcare AI
Leverage AI for value-based healthcare, but avoid these common mistakes.