Our client is a solar company that offers homeowners elegant, roof-integrated solar options through a national network of certified roofers.
Business Challenge
Our client experienced challenges related to rapid business growth while operational processes and systems lagged:
- A satisfying sales process
- Onboarding new customers and partners
- Managing multiple, complex projects
- Continuously evolving the business and regulatory environments
Project Description
To sustain our client’s rapid growth and expand its IT capabilities, SoftServe developed a custom build portal for partner management based on the best software development practices and integrated Salesforce Sales Cloud and Lightning Platforms.
With this Salesforce platform, our client can:
- Guide selling and order specific configuration
- Manage single source of truth orders
- Ensure easy access to operating and technical documentation
- Streamline the approval process
Value Delivered
- New processes shorten the period of solar system installation, so consumers reduce energy bills faster
- Salesforce use improves sales process and project management while tracking power generated for clients
- Significantly reduced time and cost on managing partners
- The software supports business agility to respond to continual changes in operational requirements
