Our Client

Panasonic operates more than 600 companies worldwide, making it one of the largest electronics manufacturers globally. That scale spans far beyond consumer products — into healthcare, industrial devices, and ecology solutions. One principle has guided the company since its founding: business exists to serve society.
Business Challenge
Panasonic Appliance Air-Conditioning Europe partnered with SoftServe UGE, SoftServe's German entity, to build a Smart Cloud system. The goal: give businesses a single device — smartphone, tablet, or computer — to control climate systems and monitor energy consumption across multiple locations, shops, and storage sites, 24/7.
The project had three main goals:
- Give teams across locations real-time status updates on all client installations, in one click
- Cut costs by reducing energy consumption
- Ensure secure data storage and a reliable connection between system units
Project Description
The project required both software and hardware development. A team of 7 SoftServe engineers delivered the following within 6 months:
- Cloud-based control of all installations through a single internet connection, with two connectivity options: the building's existing internet connection, or a 3G connection via SIM card
- Real-time automatic updates of all parameters from the GHP/ECOi/PACi systems
- Remote maintenance advice and alarms
The team also secured the system with physical and software protections, including high-level encryption, on servers located in Germany.

Value Delivered
The collaboration resulted in a centralized Smart Cloud climate control system, secured with both physical and software protections. Panasonic Appliance Air-Conditioning Europe gained:
- A scalable, fully functional solution for the air conditioning industry
- One-click monitoring and temperature optimization across all premises
- A significant reduction in electricity consumption and cost
- Faster breakdown detection, so stores stay comfortable with less disruption
- The ability to compare performance across facilities and build a best-practices plan
We needed a sophisticated and innovative team who could meet the challenge of developing both hardware and software for this complex project, and SoftServe UGE fully exceeded our expectations. The resulting Panasonic Smart Cloud Climate Control system paves the way for more innovative solutions as we expand into new markets and work with SoftServe on bringing the future into our customers` everyday lives.Head of Marketing Heating and Cooling Systems, Panasonic Appliance Air-Conditioning Europe
Conclusion
Panasonic Appliance Air-Conditioning Europe set out to control climate systems and energy use across dozens of locations from a single device. With SoftServe, they got that plus the visibility to spot problems before they disrupt a store, and the data to compare sites and refine what works best across the business.


