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Empathy in Software Design
How an empathetic, human-centered approach can improve experience design projects.
Patient-led Pre-Registration Experience for Healthcare
Six experience design principles to improve patient engagement before the first visit.
David Hamson, VP of Engineering at NetDocuments
“The heart of any successful engineering organization is good people… You’ll get good innovation and good things…”
International Personal Finance Creates Customer-Focused Application for Credit Automation With Sitecore and Salesforce
To gain a competitive advantage through their digital advancements in financial services, IPF needed to enable credit automation in a single application.
The Internet of Media Things
There’s rising opportunity in IoT for media and entertainment.
Employee Design-Thinking Journeys
How design-thinking improves employee experience design and customer-centricity in financial services.
Personalized Medicine Is Here to Stay
But only if clinicians demand that EHR infrastructure is available to keep up with the massive data and analytical demands.
Legacy Revenue Dashboard Optimization
Our real estate customer’s main challenge was to predict and control revenue streams based on different fee schemas that companies had agreed with different third parties.
Architecture Assessment of Banking Portal
The client requested a full architecture assessment of its inherited IT assets—a banking portal—following a merger with a national bank with 70 retail branches.
State of the Warehouse
Uncovering retail warehouse current weaknesses and areas for improvement.