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AI & Machine Learning

AI and ML allow businesses to operate quickly, efficiently, and with higher impact—all at scale. They enable managers to tackle multi-dimensional problems that require a non-traditional approach. Costs can be optimized through robotics process automation. They can enable new business models by automating tasks through computer vision, natural language processing, and speech recognition. AI and ML automate system operations, monitor business efficiency, speed fraud detection, and more.

Artificial Intelligence

Every business strives to be smarter, faster, cost efficient, and ultimately, more competitive. AI enables organizations to realize these possibilities and benefit from mining of useful, actionable information from volumes of data, regardless of source or form.


  • Easily consuming unlimited amounts of data with timely analysis and assessment
  • Identifying, processing, and creating data based on predictive analytics
  • Increasing customer loyalty and lifetime value by providing personalized experience and recommendations
  • Identifying and eliminating redundant processes, expertly managing time and resources

Intelligent Automation

Take information processing to the next level with intelligent automation. Sift through mountains of big data to cut costs and decrease natural human error. Save thousands of manual hours through applied automation. Handle complex information processing and management, all at scale.


  • Drastically reducing operational costs and increasing work efficiency
  • 24/7/365 data management and processing with minimal downtime
  • Differentiating the business with informed, tailored features and experiences
  • Predicting failures, errors or fraud, to take proactive actions in seconds

Advanced Analytics

AI affords businesses immediate and actionable information to realize the true value of data analysis—increased profitability, productivity, and cost savings. Using the best data science, data wrangling, data mining, and anomaly detection applications, SoftServe’s advanced analytics professionals work to increase business revenue and optimize existing technology to create a lasting competitive advantage.


  • Using data-driven insights to identify brand misconceptions, and any vulnerabilities (i.e. fraud detection)
  • Forecasting future trends and unseen opportunities for growth and competitive edge
  • Optimizing costs by minimizing the dependency on rare subject domain expertise

Our expertise

Planning and implementing intelligent automation requires advanced engineering, high ethical standards, and flawless execution—all of which are SoftServe’s areas of expertise. We will tailor the right solution to achieve business success and execute with professional precision.

  1. 01Best-in-class Service

    • Dedicated big data, AI, IoT, and enterprise assessment teams
    • Dozens of architects, data scientists, and AI experts
    • Best big data team in Eastern Europe as validated by Cloudera
    • 100+ successfully completed projects for multinational companies like
    • Deutsche Bank, Cisco, IBM, Deloitte, E&Y, Bayer, and more

  2. 02Get Innovation Done

    • Proof of Concept (PoC) on select use cases
    • Delivery on tailored implementation plan
    • Full integration into core systems and platforms

  1. Cloud & DevOps

    Cloud adoption is inevitable for every business that wants to remain relevant and competitive. DevOps creates a collaborative environment between developers and IT for improved efficiency, reduced development lifecycles, and time to market. Combined, these workflows facilitate a seismic change in the cloud development approach

  2. Big Data & Analytics

    Big data is the centerpiece for digital business transformation. It can make customer interaction more impactful, answer critical business questions, as well as highlight areas for cost efficiency and opportunities for growth. Many enterprises are unsure how to harness the power of big data—in fact many are unsure where to begin.

  3. AI & ML

    Processes and operations are becoming smarter, affording businesses the ability to increase both productivity and efficiency. Artificial intelligence (AI), powered by machine learning (ML), makes technology smarter and harder working. It allows businesses to operate quickly, efficiently, and with higher impact—at scale.

  4. IoT

    The Internet of Things (IoT) is changing the way the world interacts with itself. Technological solutions that at once seem out of reach are now fast becoming realities. To capitalize on IoT, companies need to invest in application solutions and connected products that enable disruptive, relevant, and frictionless user engagements.

  5. Experience Design

    Bringing a service or product to market starts with an understanding of human experience—the customer experience. What gets their attention? What motivates continuous engagement? What inspires loyalty? Success lies in creating desirable, useful—and sustainable—experiences.

  6. Cybersecurity

    Digital attacks are increasing in sophistication and it is not enough to simply have a static, reactive security system in place. Keeping ahead of threats require proactive monitoring systems, business customization, dynamic processes and constant vigilance.

  7. Blockchain

    Blockchain technology is surpassing simple financial applications, offering operational and cost efficiencies across all industries. This cryptographic nodular record-keeping offers higher security, transparency and independence wherever data is concerned.

  8. Experience Platforms

    SiteCore, Salesforce, Magento. Platforms designed for scalable marketing and sales enablement. Planning and implementation means the difference between increasing your ROI and wasting precious time and resources.

  9. Extended Reality (XR)

    Virtual reality (VR), augmented reality (AR), and mixed reality (MR) technologies have moved beyond futuristic entertainment and into business-critical applications. Intelligent devices now understand context, monitor physiology, and motivate users to achieve goals and address specific business challenges.

  10. Core services

    Technology opens new doors to customer intimacy, product innovation, and revenue streams. Yet with all the promise of new technologies and their applications, without proper management, technology is just another source of overhead, often creating more work than it’s worth