Sustainability Report 2025

This report highlights our progress across well-being, tech education, environmental changes, social impact, and support for Ukraine.

2025 At a Glance

In 2025, SoftServe continued to strengthen the foundations that support our people, communities, and responsible business practices.

10,254

associates worldwide

+6%

revenue growth YoY

eNPS score (+2 YoY)

offices across 15 countries

Headquarters
Austin, TX (USA)
Development Centers
Ukraine, Bulgaria, Poland, Romania, Mexico, Chile, Colombia
Other Offices
USA, Canada, Italy, Malta, Spain, Germany, UK, UAE, Sweden

78%

accessible offices

+28% since
2020

Number of associates

0 - 50
50 - 100
100 - 500

Certificates and Awards

Independent 200-page audit confirming strong security, privacy & integrity controls

Quality Management System successfully certified

Building AI Readiness

AI adoption accelerated across SoftServe in 2025, both in how we deliver for clients and how we operate internally. Building on our deep expertise in AI, we focused on enabling our people to integrate these technologies into their everyday workflows in a practical and responsible way.

Through structured upskilling, hands-on experimentation, and internally developed AI solutions, associates applied AI to automate repetitive tasks, streamline operations, and make faster, better-informed decisions, helping them focus on higher-value work and maintain a healthier work-life balance.

Expanding Access to IT Education

Education remains one of SoftServe’s longest-term social commitments.

In 2025, we expanded global academic partnerships, strengthened educator communities, and continued preparing early-career talent through SoftServe Academy and EmpowerU.

Supporting Communities Through Technology

Through OpenTech, our pro bono program, SoftServe associates volunteer their expertise to develop digital solutions for NGOs, public institutions, and international organizations.

Together with partner organizations, volunteers contribute to areas such as healthcare, education, environmental protection, and humanitarian response.

Standing With Ukraine

Since the start of the full-scale war, SoftServe has continued standing alongside Ukraine and our colleagues who live and work there.

The Open Eyes Corporate Charity Fund focuses on systematic support for frontline medical evacuation and strengthening healthcare capacity, helping medics save lives under extremely difficult conditions.

Gold, Brandon Hall Group HCM Excellence Awards 2025 (Best Off-the-Shelf Learning Library for LECO – Leadership Constructor)