Deliver Personalized Healthcare Services

Our client helps to bring relief to patients suffering from conditions such as Irritable Bowel Syndrome (IBS), Inflammatory Bowel Disease (IBD), and Celiac Disease. Dietary modification is a recommended treatment. They offer a product that helps people follow a “Low-FODMAP” approach which limits foods that aggravate the gut and cause IBS symptoms.


When introducing this product into the market, the client faced several challenges:

  • Target audience awareness
  • Tight time to market
  • Creating a subscription business model
  • Development of a mobile app that collects feedback from customers
  • Food vendor integration

To solve these challenges, SoftServe created a Shopify solution in 90 days that:

  • Handles heavy user traffic
  • Acquainted the user with the product through unique design
  • Collects in-app customer feedback
  • Features a patient response reporting module

SoftServe integrated Shopify with the client’s mobile app. Key features include a subscription model, customer health reports with dietitian feedback, and integration with external vendors.

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