Seeing y our company through the eyes of your customers is an essential part of determining how you should update legacy systems. Thus, experience design is a great place to start updating your systems. Encompassing the entire customer journey, it can be as simple as deciding to migrate to the cloud, or as innovative as integrating chatbots.
With the speed and availability of technologies in the modern world, customers expect amazing experiences, tailored services, and other needs which they’re completely unaware must be anticipated. Seeing your company through the eyes of your customers is an essential part of determining how you should update legacy systems. Thus, experience design is a great place to start updating your systems. Encompassing the entire customer journey, it can be as simple as deciding to migrate to the cloud, or as innovative as integrating chatbots. During our webinar, SoftServe Product Manager, Antonina Skrypnyk, will share SoftServe client use cases that successfully provided value for our financial clients. They include:
- A sales enhancement tool for an insurtech company; AI and ML for enabling decision making
- A one-window front desk solution for consumer crediting
- A flexible and configurable core operations system for a financial services provider.
Take a fresh look at the options available for your BFSI business, or get some inspiration on how to move forward with our webinar.