SoftServe Connects Atlassian HipChat with Amazon Echo to Enable Voice Interface for Chatbots


SoftServe’s VoiceMyBot Alexa skill is an innovative chatbot with a voice interface enabling access to all Atlassian HipChat Marketplace listings from a single place, using just voice commands and no code integrations.

Digital software development and consulting provider SoftServe has recently developed the Alexa skill, VoiceMyBot, an innovative chatbot that goes far beyond the usual popular features of chatbots like file and screen sharing, video calling, and team chats. With the VoiceMyBot skill, Alexa users can easily talk to their Atlassian HipChat bots.

Unlike other personal assistant apps, the VoiceMyBot skill allows users to configure the type of information/updates they would like to receive, from any extension, without additional integration. And as its open source, custom integrations can also be added.


“A chatbot with a voice interface is a reliable ‘virtual teammate’ that can help users build and deploy source code or provide voice notifications. And for important alerts, they don’t even need to trigger Alexa,” explains Michael Verlanov, SoftServe Product Manager and one of the project’s creators. “Once Alexa is set up as an external Bluetooth speaker, and notification settings for important alerts are configured via VoiceMyBot and system settings, it will initiate a conversation when there’s an important notification that needs attention.”

Development teams often use Atlassian’s HipChat to communicate, so enabling users to interact with devices in a more intuitive way allows a variety of tasks to be performed much quicker and easier.

Key VoiceMyBot skill benefits include:

  • Hands-free convenience with voice control
  • Access to all of Atlassian HipChat Marketplace listings from a single place, by using voice commands, without any code integrations
  • Opportunity to add custom integrations
  • Custom configuration of information/updates received, without additional integration

"Developers, not institutions, will drive the next breakthroughs in workplace collaboration. That’s why we invested early in HipChat Connect, our flexible and powerful API framework,” said Steve Goldsmith, general manager of HipChat. “Voice is the most natural way for humans to collaborate. SoftServe has done a masterful job taking the canvas HipChat Connect provides to bring voice commands and automation into HipChat. Now for the first time, knowledge workers can trigger actions in their cloud tools via a simple voice command to Alexa, making it easier to automate and simplify workflows for every team."

To learn more about the VoiceMyBot skill, read our blog, enable VoiceMyBot and download step-by-step installation and configuration instructions.