Building the Digital Healthcare Experience

DURATION:

41 min

FORMAT:

Healthcare,Presentation

Healthcare industry leaders say they want to be more technologically advanced but lack either the resources, digital capability knowledge, or both.

But how do you gain digital health momentum and become a leader?

This digital event explains why putting the consumer at the center of the digital healthcare experience will improve health outcomes and lower the overall cost of service.

SoftServe improves member engagement by building a foundation for intelligent self-service by leveraging pre-built components and world-class CMS partnerships within Human360®.

Hear from John Edwards, VP of Healthcare Consulting and Domain Solutions, as he discusses how healthcare organizations must move to a value-based care model instead of attempting to meet the demands of digital within traditional legacy technology constraints.

Putting the patient and member at the center of the digital healthcare experience using Human360 will

  • increase engagement,
  • build the foundation for intelligent self-service,
  • improve health outcomes,
  • and lower the overall cost of service.

You can also see the Human360® Digital Experience Platform in action as SoftServe’s Director of Consulting & Domain Solutions, Peter Burns, walks through its capabilities as a user-centric, digitally-enabled system.

Learn how Human360® and our team of experts can remove the guesswork when building innovative patient and member experiences.

Our speakers:

John Edwards

John Edwards, VP of Healthcare Consulting & Domain Solutions at SoftServe

John Edwards leads the consultation, planning, and delivery of payer and provider healthcare technology solutions for SoftServe’s Healthcare & Life Science vertical. His career has included management consulting roles predominantly focused on building multi-year roadmaps of data warehousing, analytics, and big data products for healthcare clients.

Peter Burns

Peter Burns, Director, Consulting & Domain Solutions

Peter Burns is SoftServe’s Director of Consulting & Domain Solutions, where he applies his 25+ years of healthcare experience. Combining this expertise with SoftServe’s technical capabilities, he works to solve business problems for payer and provider organizations.

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