Digital Round Table: Elevate Healthcare Consumer Engagement
Aug 26, 2020
Online, North America
Fight COVID-fatigue by elevating patient experiences and value-based care with advanced Healthcare Consumer Engagement models.
Join SoftServe in part 2 of our ongoing series for a deeper look into healthcare consumer engagement, as it relates to fighting COVID-fatigue. Learn how unlocking a consumer-like experience for your patients and members using advanced technology including experience design principles, conversational AI, and interconnected omni channel communication methods, may help the overall pandemic response.
August 26, 2020, 1pm CST
As healthcare businesses take a strategic approach to customer engagement, especially during times of global healthcare uncertainty, they strive to retain customers and minimize the overall cost of care. Healthcare companies that take a strategic approach to engagement can not only optimize their customer retention, they can also improve the lives of their patient populations.
SoftServe’s healthcare experts, Chuck Ros, Ihor Vasyutyn, and Karina Badillo will openly discuss the current engagement landscape, where current health systems and payers are investing, and how to make better engagement a reality for your system.
Who should attend:
Healthcare payer and provider executives and technical staff looking to develop a structured framework for consumer engagement that explores digital and agile strategy development, service and experience design, and technologies as diverse as AI, chatbots, and more.
✅ Introductions and SoftServe overview
✅ Business and digital strategy in healthcare
✅ Taking engagement into the real world; how does engagement affect health systems today
✅ Engagement offer and delivery methods
✅ Q/A and discussion
SoftServe is a digital authority that advises and provides at the cutting-edge of technology. We reveal, transform, accelerate, and optimize the way enterprises and software companies do business. With expertise across healthcare, retail, energy, financial services, and more, we implement end-to-end solutions to deliver the innovation, quality, and speed that our clients’ users expect.
SoftServe delivers open innovation, from generating compelling new ideas, to developing and implementing transformational products and services. Our work and client experience is built on a foundation of empathetic, human-focused experience design that ensures continuity from concept to release.
We empower enterprises and software companies to (re)identify differentiation, accelerate solution development, and vigorously compete in today’s digital economy. No matter where you are in your journey.