Quality Management Software Provider Enhances Solution with Custom Salesforce Extension to Improve Healthcare-Related Compliance Issues

Our client is one of the world’s premier providers of cloud quality management software. It provides solutions help to lower risk, increase efficiency, and keep consumers safe while allowing manufacturers, suppliers, and distributors to collaborate in a seamless and integrated environment.

Business Challenge

Addressing core business needs, our client needed to create an extension to its product based on Salesforce platform. The purpose of this extension was to verify the compliance of new drugs with different regulations around the world.

Project Description

Meeting business requirements, SoftServe worked towards enhancing and maintaining the functionality of our client's existing solutions and conducted Salesforce custom development.

Our client’s former system was advanced by:

  • Custom reporting functionality with a complicated logic
  • Integrations with government and on-premise systems
  • Extended support of functionality developed by other vendors

Value Delivered

  • Custom developed product extension improves healthcare-related quality compliance issues that can cost millions and prevent necessary products from reaching the market in a timely manner
  • Standardized processes for healthcare products regulatory compliance within world-wide policies
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