Business Challenge
Our client’s solution automates many non-treatment related tasks, which allows providers and patients to stay connected and be more productive. Through advanced integration, patient payments can be automatically processed, appointment reminders sent, patient insurance eligibility can be verified, and much more. All is available through the registration and login process.
With the large amount of general information available across providers, clinical managers faced concerns about sharing credentials. The financial information being available to anyone sharing the credentials created a security vulnerability.
Project Description
SoftServe worked alongside the client’s team to develop an economical and effective solution that separated the financial part of the application.
SoftServe used Abiliton – its unique software development approach to measure advances in technical leadership ranks – to provide software architecture, design feature and component implementation, white box (unit) testing as well as building quality throughout the entire process.
One key success factor was the distributed agile approach and cooperative work between the two teams to determine the best way to implement efficient solutions quickly.
Value Delivered
Upon completion of this engagement, the client stated they partnered with SoftServe due to its Abiliton framework and the flawless distributed agile approach, which separated the company from its competitors. The results included:
- Secure financial sub-application within healthcare management system.
- Enhanced user experience, protecting financial information and related financial activities making them highly serviceable and secure.
- Simplified registration process that uses the same credentia ls so that providers can only access common information.
Also, the results strengthened the partnership and SoftServe continues to work closely with the client on its current and future roadmap.