Optimize content, commerce, and operations to build lasting customer relationships

Augmented sales pipeline fills your team's calendar with qualified opportunities
Boosted content marketing ROI turns every campaign into measurable revenue
Reduced cost per lead lowers acquisition spends without sacrificing quality

Client Voice

International Personal Finance Automates Credit Decisions With Sitecore and Salesforce

International Personal Finance needed one application to calculate credit scores and match customers with the right loan products across channels. SoftServe integrated Sitecore and Salesforce through a secure MuleSoft layer, automated credit decisions, and cut risk with a proof of concept before full-scale development.

International Personal Finance Automates Credit Decisions With Sitecore and Salesforce

Oriflame Builds a Unified Digital Experience With Sitecore

Oriflame needed one digital experience across its website, app, and sales tools, personalized for network builders, consultants, and customers. SoftServe built a centralized Sitecore platform, paired with real-time behavioral data and marketing automation, to give every user one consistent experience that grows relationships and sales worldwide.

Oriflame Builds a Unified Digital Experience With Sitecore

Partnership in Practice

See the Sitecore partnership at work across industries and services. Explore real projects, guides, and insights our teams have built along the way.

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The Right Approach to Hyper-Personalization in Healthcare With Sitecore

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The Right Approach to Hyper-Personalization in Life Science With Sitecore

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Hyper-Personalization in Healthcare With Sitecore

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Migrating Content From a Legacy Solution to the New Sitecore Xp Solution

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Rainbow Hits Conversion Goal With Digital Sales

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Personalize Patient Care for Better Health Outcomes

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Our Expertise

Omnichannel Content Management

Plan, create, and publish content across every channel your customers use, from web to mobile to in-store touchpoints. Connect that content directly to customer behavior, so every interaction reveals what people want next and where to reach them.

Personalization and Customer Experience (CX) at Scale

Capture data from every customer interaction, online, offline, or anonymous, across every stage of the relationship. Turn that data into real-time personalization that stays consistent whether a customer is browsing on mobile, calling support, or walking into a store.

Value-Driven Commerce

Deliver personalized shopping before, during, and after every transaction, from the first product recommendation to post-purchase support. Give customers reasons to come back and choose the brand again, deal after deal, purchase after purchase.

Our Offers

Product Offerings

Product Offerings

Get the full Sitecore product set in one partnership: Content Hub to centralize every asset and piece of content, Experience Platform (XP) to combine content management with real-time customer data, and Experience Commerce (XC) to merge content and commerce into one personalized shopping journey.

Technical Competence

Technical Competence

Deploy deep Sitecore engineering behind every project: accelerated sites with Sitecore Experience Accelerator, headless delivery with Sitecore JavaScript Services, and automated email with Sitecore Email Experience Manager. Add Sitecore AI, system integration through the Data Exchange Framework, and continuous integration and delivery for faster releases.

CX Strategy

CX Strategy

Build a customer experience strategy that works end-to-end: segment audiences define personas, map the full customer journey, and personalize at scale. Automate marketing across every channel, run campaigns and email programs, test with A/B and multivariate experiments, then use the analytics to sharpen strategy over time.

System Integrations

System Integrations

Connect Sitecore to the rest of the technology stack: digital asset management for every file, customer relationship management for customer data, enterprise resource planning for operations, product information management for product data, and a content delivery network that keeps content fast everywhere it reaches customers.

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Our Insights

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Generic agentic AI

Generative and Agentic AI Trends for 2026

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The Economics of AI: Cost Dynamics and New Value Streams

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AI Embodied

Humanoids: AI Embodied in Physical Form

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Cloud Modernization: The AI Catalyst No One Can Ignore

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AI and the Cost of Certainty

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