DXP and Customer 360 in the New Normal
DURATION:
43 min
FORMAT:
Presentation
In the face of economic uncertainty, businesses are under significant pressure to meet changing consumer preferences, making attentive and efficient customer experience (CX) more important than ever before. For many, existing CX systems and processes are no longer hitting the mark. During a crisis of this magnitude, brands must adapt their CX strategy to not only meet current demands, but also to prepare for lasting changes in customer behavior. Learn more in this engaging digital event.
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