Implementing Strategies for Effective Change

Continuous change is a reality we all face. Let’s work together to turn it into a source of innovation and growth. SoftServe offers change management services to help organizations handle transitions and maximize business impact. The numbers don’t lie: projects with strong change management are six times more likely to hit their goals and see their investments pay off. 

Whether you’re looking for regulatory change management solutions, support during cultural shifts, help with mergers and acquisitions, or SaaS applications to streamline business processes, we’re here to help your team adapt.
42%
Of companies that invest in change management see higher revenue and sales growth
38%
Of projects are more likely to achieve objectives with change management 
30%
Reduction in project failures by minimizing delays and cost overruns

Our Services

Change can feel unpredictable, bringing more chaos than opportunity. At SoftServe, we see it as a chance to boost productivity, cut costs, and achieve business goals when handled right. And that’s exactly what we’re here to help you do. 
  • 01

    Digital Adoption

    Get the most out of your digital transformation with SoftServe’s digital adoption services. We don’t just help you onboard new tools; we ensure they become essential to your daily operations. Our goal is to help you fully use technology to enhance efficiency, productivity, and results. 
     
    Technology adoption starts with hands-on, user-focused training, making sure your employees feel confident using the new tools and know how to get the most out of them. We also offer ongoing support to help you realize the long-term value of your technology investments. 
  • 02

    Organizational Redesign

  • 03

    Mergers & Acquisitions

  • 04

    Technology Change

  • 05

    Cultural Change

Get the most out of your digital transformation with SoftServe’s digital adoption services. We don’t just help you onboard new tools; we ensure they become essential to your daily operations. Our goal is to help you fully use technology to enhance efficiency, productivity, and results. 
 
Technology adoption starts with hands-on, user-focused training, making sure your employees feel confident using the new tools and know how to get the most out of them. We also offer ongoing support to help you realize the long-term value of your technology investments. 

Client testimonials

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The involvement with SoftServe's change management team has been one of the highlights of our relationship and has been outstanding. I couldn't be any happier with the work they produce. In addition, my team absolutely loves working with this group, which goes a long way in enabling a positive environment and culture.

- CIO at an IT service management company

Why SoftServe

100%
CoE NPS score, reflecting top client satisfaction 
100%
Projects delivered on time with our change management strategy 
95%
Client retention achieved

Our Implementation Cycle

Our expertise lies in our ability to create organizational capability to embed strategic change.

  • 01Understanding the drivers of change

    • Vision: Strategy, vision, process, and principles of the Target Operating Model clearly supported by the business benefits of the incoming change
    • As-is Analysis: Analyze current state of people, processes, and technology currently in place and the scope for change
  • 02Identify and prioritize change strategy

    • Define Future: Establish and document how the organization will operate in the desired state across people, processes, and technology
    • Gap Analysis: Conduct detailed Change Impact Assessments of the current and desired states to capture changes
  • 03Assess Change Readiness and Risk

    • Change Strategy: Develop a comprehensive change strategy. Plan and build an internal team. Recognize risks. Identify changes to policies, processes, and manuals
    • Inform and Support: Create a training needs analysis identifying knowledge gaps. Support the analysis with an effective communications plan and deliver training
  • 04Execute and Reinforcement

    • Readiness Checks: Determine and assess users' readiness, willingness, and ability to start working in the desired outcome. Provide support as needed.
    • Drive Adoption: Monitor and facilitate the organization’s adoption in real time
  • 01Engineering Services

    Technology opens new doors to customer intimacy, product innovation, and revenue streams. Yet with all the promise of new technologies and their applications, without proper management, technology is just another source of overhead.
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  • 02Cloud & DevOps

  • 03Big Data & Analytics

  • 04AI & ML

  • 05Generative AI

  • 06Internet of Things

  • 07Experience Design

  • 08Cybersecurity

  • 09Experience Platforms

  • 10Extended Reality

  • 11Research & Development

  • 12Digital Strategy and Innovation

  • 13Accessibility

  • 14Quantum Computing

  • 15ESG and Sustainability Services

  • 16Digital Products and Services

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