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Engineering Services

SoftServe’s expertise is rooted in technology—from digital product innovation, to total business transformation. Our engineering services provide the fundamental building blocks to make technology work across the enterprise. SoftServe’s software development and quality management experts orchestrate all the intricacies of software implementation, configuration, and testing. Business analyst and solution architecture teams use proven methodology to align stakeholders and internal teams on product requirements. Dedicated and operational teams provide the tactical services needed for rapid deployment and ongoing support. Streamline and optimize your technology infrastructure through an agile approach to deliver solutions quickly and efficiently.

Software Development

Software engineering is at the heart of what we do. SoftServe’s engineers bring years of strategic planning and technical expertise to deliver results. We oversee and execute on every phase of development, from ideation through end-user testing. Trust SoftServe’s engineering team to manage all stages of the development cycle—from brainstorming to post-delivery support. Our agile approach enables you to deliver solutions quickly and efficiently.


  • Reduce operational costs and increase productivity through agile processes.
  • Flawless integration of teams and processes to minimize downtime and speed execution.
  • End-to-end project oversight and management, ensuring issues are identified and managed before they become problems.

Software Testing

Software testing and quality management is based on a simple premise: define the ideal quality and ensure the final product functions and performs to that ideal—as efficiently as possible. SoftServe foresees possible issues and production gaps causing delays, errors, and change requests. Our experts then define and optimize a reliable, predictable, and efficient testing process using best practices and proprietary accelerators to support development of qualitative software.


  • Proactive quality risk prediction, identification, and prevention.
  • Test solution, framework and tool development and deployment.
  • Cost reduction and productivity improvement by leveraging test automation.

Solutions Architecture

Solutions architecture (SA) is foundational for all software development and design activities. SA balances system quality attributes, business goals, and technical requirements to develop an elegant, customized solution. SoftServe’s architects support the full development cycle from early ideation, through to design and ongoing architecture support during the implementation.


  • Analyzing complex software systems for architectural risks, technical debt, and modernization capabilities.
  • Continuous communication between business and technical stakeholders to ensure changes and adjustments are captured and implemented .
  • Smooth and efficient architecture governance process for the project implementation .

Business Analysis

Time-to-market for successful products are getting shorter, while customer expectations are increasing. Business analysts (BAs) ensures that stakeholder needs, business context, and solution value are captured quickly and comprehensively for end product delivery. SoftServe works closely with clients to establish product foundations, ideate and define the best solution to address needs, frame solution vision and scope, define roadmap and backlog, and drive implementation for the highest quality product—with on-time delivery.


  • Clear vision, goals, expectations and success criteria achieved through stakeholder alignment.
  • Business case, roadmap and scope are based on market data, user research and feasible alternatives ensuring integration of business, market and user requirements.
  • Cost-effective solutions and accelerated time-to-market through less rework, clear scope, and effective processes.

Operations Support

One minute of downtime costs enterprises thousands of dollars. Ensure your technology infrastructure remains operable and secure with SoftServe’s managed operations support. Our engineers also guide internal teams through the release process, helping IT departments to optimize infrastructure and applications.


  • 24/7 monitoring, incident management, automated testing, and fixing.
  • Full ticket management from initiation through resolution and preventive deployment .
  • Expedient issue remediation adhering to the most stringent client service level agreements (SLAs).

Product Management

SoftServe’s manages the entire product development process from ideation to end user testing. Using design thinking methodology, we lead our clients in: envisioning an ideal solution, validating design through prototyping, developing and implementing innovation, and optimizing for increased sustainability.


  • Empathetic, human-centric product design and development for the highest customer experience.
  • Full-scale management and integration of internal/external customer requirements, use cases, and feedback.
  • Exceeded expectations through on-time delivery, high quality, and continuous innovation.


With over 25 years of delivery project excellence for industry leaders, world-class skills, and proven competencies—our core engineers consistently deliver innovative products and solutions that achieve results. Our project managers and technical professionals work quickly and efficiently to deliver the best solution from planning through to completion.

  1. 01Best-in-class Service

    • More than 5,000 software engineers with over 4,000 projects
    • Software industry leaders with multi-disciplined technology experience
    • Seasoned solution and technical architects, front and back-end developers, and project planners
    • Testing and automation professionals
    • SmartStart® program—jumpstart projects for maximum efficiency

  2. 02Get Innovation Done

    • Detailed project planning—team strategy, milestones, integration points, and implementation specifics
    • Focus on flawless delivery of tailored implementation plan Integration into core systems
    • Exhaustive testing and opportunities for automation

  1. Engineering Services

    Technology opens new doors to customer intimacy, product innovation, and revenue streams. Yet with all the promise of new technologies and their applications, without proper management, technology is just another source of overhead.

  2. Cloud & DevOps

    Cloud adoption is imperative to remain relevant and competitive. DevOps improves efficiency, reduces development lifecycles, and speeds time to market. Combine these workflows to facilitate a seismic change in the cloud development approach.

  3. Big Data & Analytics

    Big data is the centerpiece for digital business transformation—making customer interaction more impactful and answering critical business questions, highlighting areas for cost efficiency and opportunities for growth. Harness the power of big data.

  4. AI & ML

    Processes and operations are becoming smarter, affording businesses the ability to increase both productivity and efficiency. Artificial intelligence (AI), and machine learning (ML) make technology smarter and harder working. Operate with higher impact—at scale.

  5. IoT

    The internet of things (IoT) is changing the way the world interacts with itself. Capitalize on IoT by investing in application solutions and connected products that enable disruptive, relevant, and frictionless user engagements.

  6. Experience Design

    Bringing a service or product to market starts with an understanding of human experience—the customer experience. What gets their attention? What motivates continuous engagement? What inspires loyalty? Success lies in creating desirable, useful—and sustainable—experiences.

  7. Cybersecurity

    Digital attacks are increasing in sophistication and it is not enough to simply have a static, reactive, security system in place. Keeping ahead of threats requires proactive monitoring system, business customization, dynamic processes and constant vigilance.

  8. Experience Platforms

    Consumers demand special and consistent attention from brands, in every facet of their life. Leverage experience platforms to understand the needs of customers and nurture each relationship with interactions customized to context and journey stage—at scale.

  9. Extended Reality (XR)

    Virtual reality (VR), augmented reality (AR), and mixed reality (MR) technologies have moved beyond futuristic entertainment and into business-critical applications. Understand context, monitor physiology, and motivate users to address specific business challenges.