SoftServe partnering with Salesforce

We empower Enterprise Clients to enhance customer experience by delivering solutions powered by Salesforce technology. Starting from strategic prioritization workshops and solution selection advice, we transform business operations.

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Many companies face the challenge of figuring out what IT solutions and platforms should be adopted to handle rapidly evolving business expectations. Viktoriya Tsytsak, Salesforce Practice Director, shares how businesses can optimize and automate their business with Salesforce technology, by creating an entire IT architecture that supports strategy and operations.

As a Salesforce partner, SoftServe is focused on some of the most complex platform implementations, enhancements, and integrations covering

Salesforce Practice in Numbers

Salesforce Specialists
Salesforce Certifications
Salesforce Projects Completed

SoftServe represents its services and product development competencies in the leading enterprise cloud marketplace.

Our Services

  • Product Development

    We help clients to architect & design a commercial apps for the AppExchange and launch of innovative industry solutions on the top of Salesforce Platform.

  • New Implementations

    We implement Salesforce solutions for digitizing sales, pricing, customer service and other processes. We do migration to Salesforce from other CRMs and other enterprise IT solutions.

  • Solution Enhancements

    We enhance existing Salesforce solutions to get highest value from available and new functionality. We do Salesforce audits, security testing, performance testing and optimization, tech debt management.

  • Integrations and Systems Merge

    We integrate of Salesforce solutions within Enterprise IT architecture to ensure smooth business operations. We practice the most recent CI-CD approaches for implementing Salesforce solutions.

  • Administration and Users Trainings

    We offer user trainings, adoption sessions and onboarding trainings. We prepare companies to achieve the highest value from Salesforce solutions.

  • Change Management and Hypercare

    We provide custom processes configuration (approvals, workflows), configuration improvements, and issues troubleshooting. We deliver strategic workshops to map business priorities to IT and build the proper enterprise architecture.

Solving Industry Challenges

Solving Industry Challenges

  • Energy, Oil & Gas

    Energy companies can benefit from Salesforce-driven agility to keep up with the changing needs of stakeholders and continuously adapt to changing revenue models.
  • Manufacturing

    Salesforce manufacturing software empowers automated order fulfillment, provides personalized customer interactions, enables sales predictions, and more.
  • Logistics

    Implementing Salesforce Service Cloud improves shipping efficiency and delivers the benefits of centralized sales data.
  • Healthcare

    Salesforce makes it easier for healthcare companies to streamline workflows and link with both members and providers in more effective channels—and enables medical care institutions to break down data silos and drive more meaningful interactions with their patients.
  • Financial Services

    Salesforce optimizes banking operations by seamlessly integrating advanced tools, ensuring personalized and efficient customer interactions.

Salesforce Practice in Action

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