SoftServe partnering with Salesforce
Many companies face the challenge of figuring out what IT solutions and platforms should be adopted to handle rapidly evolving business expectations. Viktoriya Tsytsak, Salesforce Practice Director, shares how businesses can optimize and automate their business with Salesforce technology, by creating an entire IT architecture that supports strategy and operations.
As a Salesforce partner, SoftServe is focused on some of the most complex platform implementations, enhancements, and integrations covering
Salesforce Practice in Numbers
We help clients to architect & design a commercial apps for the AppExchange and launch of innovative industry solutions on the top of Salesforce Platform.
We implement Salesforce solutions for digitizing sales, pricing, customer service and other processes. We do migration to Salesforce from other CRMs and other enterprise IT solutions.
We enhance existing Salesforce solutions to get highest value from available and new functionality. We do Salesforce audits, security testing, performance testing and optimization, tech debt management.
Integrations and Systems Merge
We integrate of Salesforce solutions within Enterprise IT architecture to ensure smooth business operations. We practice the most recent CI-CD approaches for implementing Salesforce solutions.
Administration and Users Trainings
We offer user trainings, adoption sessions and onboarding trainings. We prepare companies to achieve the highest value from Salesforce solutions.
Change Management and Hypercare
We provide custom processes configuration (approvals, workflows), configuration improvements, and issues troubleshooting. We deliver strategic workshops to map business priorities to IT and build the proper enterprise architecture.
Solving Industry Challenges
Solving Industry Challenges
Energy, Oil & GasEnergy companies can benefit from Salesforce-driven agility to keep up with the changing needs of stakeholders and continuously adapt to changing revenue models.
ManufacturingSalesforce manufacturing software empowers automated order fulfillment, provides personalized customer interactions, enables sales predictions, and more.
LogisticsImplementing Salesforce Service Cloud improves shipping efficiency and delivers the benefits of centralized sales data.
HealthcareSalesforce makes it easier for healthcare companies to streamline workflows and link with both members and providers in more effective channels—and enables medical care institutions to break down data silos and drive more meaningful interactions with their patients.
Financial ServicesSalesforce optimizes banking operations by seamlessly integrating advanced tools, ensuring personalized and efficient customer interactions.
Salesforce Practice in Action
Healthcare Digitalization With Salesforce
A Salesforce-based Patient Portal
Salesforce Streamlines Oil & Gas Asset Management
A Single Monitoring and Maintenance Dashboard for Oil Field Production Operators
Build An Engaged and Efficient Customer Portal with Salesforce Community Cloud
Implementing Salesforce Community Cloud for a FinTech Company
Custom App for B2B Price Optimization Solutions ProviderA Custom Application for Salesforce's AppExchange
Custom Build Portal for a Solar CompanyIntegrating Salesforce Sales Cloud and Lightning Platforms
Drug Submission Process Tool and Audit Application for Quality Management Software ProviderSubmission Process Tool with Salesforce
Gasoline Distributor Streamlines Daily Operations with SalesforceSalesforce Platforms for Analytics & Operational Efficiency
Improve Customer Support by Optimizing Salesforce Service Cloud
Salesforce Platform Benefits for FinTech
Improve Field Service Operations and Customer Service with SalesforceDeveloping a FinTech Solution Powered by Salesforce’s Field Service System
More Effective Customer Acquisition with the Salesforce Service Platform
Optimizing Sales Cloud functionalities with Salesforce CPQ
Salesforce integration for global rug and textile furnishings companyDriving Salesforce Adoption
Salesforce Solution for Education Management LeaderEnhancing Sales Experience with Salesforce