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Salesforce Services

Maximize the value of Salesforce with tailored, end-to-end solutions that integrate AI, big data, and cloud technologies

Lean operations through Salesforce clouds, Agentforce, and AI automation on scalable partner infrastructure

360° customer clarity via Salesforce Data Cloud, Einstein AI, and bespoke journeys across connected systems

Faster transformation with full Salesforce support, predictive AI, and cloud scale through key partners

Client Voice

Custom App for B2B Price Optimization Solutions Provider

We helped a B2B pricing optimization leader create a custom Salesforce AppExchange app. The project integrated their AI-SaaS platform with Salesforce, enabling real-time data sync, personalized pricing, and advanced analytics. Results included dynamic pricing and tailored ecommerce discounts.

Build An Engaged and Efficient Customer Portal with Salesforce Community Cloud

With SoftServe's implementation of Salesforce Community Cloud, a financial services firm enhanced its client portal. Customers now benefit from better tools, self-service options, and faster resolutions, while support teams work more efficiently with reduced workloads, creating a smoother experience for everyone.

Custom Build Portal for a Solar Company

A solar company faced growing challenges with outdated systems. SoftServe built a partner management portal using Salesforce Sales Cloud and Lightning. The result? Faster solar installations, reduced partner management costs, improved sales processes, and better project tracking for energy output.

Solutions

Our Expertise

Salesforce Digital Transformation

Modernize with Salesforce to streamline operations, secure systems, and automate workflows. Gain a complete customer view, smarter decisions, and personalized experiences across all channels.

System Integration and Consolidation

Unify disconnected systems with Salesforce integration. Achieve real-time data sync, reduced IT overhead, and a secure, scalable architecture for consistent data and seamless operations.

Product Development

Get custom Salesforce apps tailored to your goals. Agile delivery, low-code tools, and AI expertise ensure scalable, future-ready solutions that fit your workflows and accelerate innovation.

Solutions Enhancements

Optimize your Salesforce setup with smarter automation, AI-driven insights, and future-ready roadmaps. Improve workflows, boost performance, and enhance user adoption with expert guidance.

Administration and User Training

Simplify Salesforce management with certified admins and role-based training. Boost adoption, productivity, and system performance while ensuring security, compliance, and user confidence.

Support 24/7/365

Rely on 24/7 Salesforce support to resolve issues fast, minimize downtime, and ensure smooth operations. Proactive monitoring and expert guidance keep your teams productive and stress-free.

SoftServe: A leader in consulting and technology services

We showcase our services and product development expertise in the leading enterprise cloud marketplace.

Salesforce in Practice

Explore a wealth of resources to enhance your Salesforce experience, from case studies on customer support and education management to white papers on ROI optimization and innovative tools.

case study

Drug Submission Process Tool and Audit Application for Quality Management Software Provider

case study

Improve Customer Support by Optimizing Salesforce Service Cloud

case study

Salesforce Solution for Education Management Leader

eguide

Running Salesforce Applications on Electron

white paper

Build, Share, & Innovate With Salesforce 2nd Gen Managed Packages

white paper

Optimize Salesforce to Improve ROI

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Streamlining Salesforce Development With Continuous Integration

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Using Salesforce to Improve Onboarding for New Sales Hires

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Speed up your Unit Test Using Stub API

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Transforming Field Service With Salesforce FSL

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CPQ for More Effective Selling

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Optimize Salesforce for ROI

Our Insights

white paper

Generative and Agentic AI Trends for 2026

white paper

The Economics of AI: Cost Dynamics and New Value Streams

white paper

Humanoids: AI Embodied in Physical Form

white paper

Cloud Modernization: The AI Catalyst No One Can Ignore

white paper

Why Most Data Initiatives Fail and How to Fix Them in 2026

Let's talk

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Salesforce Einstein for Service Cloud

Elevate your Salesforce experience with Einstein for Service Cloud. Use more than 60+ AI-driven features to boost data classification, case processing, customer interactions, conversation insights, service analytics, and knowledge base.

Salesforce for Oil & Gas Asset Management

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